Funds not received into bank account

Organise000 · Post by **Organise000** » Mon Mar 20 2023 9:56am

Hi I was expecting a payment into my account Friday, it is showing it's been sent on my imutual payments to an account I usually use, but nothing has gone into my bank account. I've spoken to the bank and there is definitely nothing there. Is there a delay? I've logged the funds as missing on my account. thanks

blythburgh · Post by **blythburgh** » Mon Mar 20 2023 7:29pm

That is so annoying, hope it is a glitch somewhere and you have the money in the bank very soon

Organise000 · Post by **Organise000** » Tue Mar 21 2023 9:01am

thank you - nothing yet and no response to query.

aupt · Post by **aupt** » Tue Mar 21 2023 9:33pm

keep us updated ...

Organise000 · Post by **Organise000** » Wed Mar 22 2023 9:14am

still nothing yet - no message, no acknowledgment and I've got another payment to go into the same account this Friday. I'm not sure whether to cancel or not!

pabenny · Post by **pabenny** » Wed Mar 22 2023 9:57am

If you cancel, you definitely won't get the payment; if you don't cancel, you might get it.

The site owner seems to be too busy to provide any customer service - or he has lost interest. To his credit, a lot of things seem to be set up to work without intervention, but when they fail, it takes a while for him to notice and take any action.

MrsBear · Post by **MrsBear** » Wed Mar 22 2023 10:35am

FYI I recently requested a payment to my payal account and it was sent/received very quickly. Hope you get yours soon

Organise000 · Post by **Organise000** » Wed Mar 22 2023 3:08pm

I usually don't have a problem but it's quite frustrating you can't contact someone directly to solve as issue. You basically have to sit and wait.

Richard Frost · Post by **Richard Frost** » Wed Mar 22 2023 3:20pm

Organise000 wrote: ↑
Wed Mar 22 2023 3:08pm
I usually don't have a problem but it's quite frustrating you can't contact someone directly to solve as issue. You basically have to sit and wait.

I think we all feel your frustration. But as the owner has seen fit to operate in this way there is not a lot anyone can do about it.

Everyone has to make a decision as to whether or not to use the site and be frustrated in this way. Or whether to use other sites where the service is currently better. I think the majority have decided hence the lower level of transactions at the moment. Anything between 30-50 a day currently. TBH I am surprised it is that high, given how out of date the merchant list is.

Kezzie · Post by **Kezzie** » Wed Mar 22 2023 5:03pm

I too was expecting a payment last Friday, I have also logged the payment as missing.

02/04/23 still no sign of the payment yet!

Funds not received into bank account

Funds not received into bank account

Re: Funds not received into bank account

Re: Funds not received into bank account

Re: Funds not received into bank account

Re: Funds not received into bank account

Re: Funds not received into bank account

Re: Funds not received into bank account

Re: Funds not received into bank account

Re: Funds not received into bank account

Re: Funds not received into bank account

Who is online