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re click and collect
Posted: Fri Feb 21 2020 10:47am
by blythburgh
We have a new tv, bought via Currys website and paid instore that evening when we collected it.
The cashback is pending in my account so do I need to put prove of purchase in?
Never done a click and collect before so confused.com here
Re: re click and collect
Posted: Fri Feb 21 2020 11:02am
by Richard Frost
Some merchants require you to submit details of your transaction in order for them to verify the transaction and award your cashback. The process works as follows:
- You login to imutual and use the link to visit that merchant and complete your transaction
- The transaction should appear on your statement automatically (within 14 days unless otherwise specified) but the status will show as "Verify" rather than "Pending"
- You must click on the word verify and complete a claim form for this transaction. When you do this, the status of your transaction will revert to "Pending"
- Once the merchant has verified your claim and paid us for your transaction, the status will change to "Awarded"
This verification process is required by some merchants in order to prevent fraudulent activity.
If it is showing as pending. Then the assumption will be that you do not need to do anything as there will be no link to click. Bear in mind it could change to verify from pending.
Re: re click and collect
Posted: Fri Feb 21 2020 11:31am
by richard@imutual
The "verify" text is actually out-of-date and I've now removed it. There's nothing you need to do unless the transaction status changes to rejected
Re: re click and collect
Posted: Sat Feb 22 2020 9:56am
by blythburgh
Thanks for replies, RIchard and Richard.
Re: re click and collect
Posted: Sat Feb 22 2020 12:47pm
by BeautifulSunshine
blythburgh wrote: ↑Sat Feb 22 2020 9:56am
Thanks for replies, RIchard and Richard.
Indeed, I have suspicions Richard and Richard are one and the same person.
Re: re click and collect
Posted: Sat Feb 22 2020 12:58pm
by Richard Frost
AAAlphaThunder wrote: ↑Sat Feb 22 2020 12:47pm
blythburgh wrote: ↑Sat Feb 22 2020 9:56am
Thanks for replies, RIchard and Richard.
Indeed, I have suspicions Richard and Richard are one and the same person.
like most of the spurious posters bullshitters and rumour mongers on here you would be wrong. But hey when did the truth or fact ever matter.
Re: re click and collect
Posted: Sat Feb 22 2020 2:35pm
by expressman33
blythburgh wrote: ↑Sat Feb 22 2020 9:56am
Thanks for replies, RIchard and Richard.
and William
Re: re click and collect
Posted: Sat Feb 22 2020 3:33pm
by BeautifulSunshine
Richard Frost wrote: ↑Sat Feb 22 2020 12:58pm
AAAlphaThunder wrote: ↑Sat Feb 22 2020 12:47pm
blythburgh wrote: ↑Sat Feb 22 2020 9:56am
Thanks for replies, RIchard and Richard.
Indeed, I have suspicions Richard and Richard are one and the same person.
like most of the spurious posters bullshitters and rumour mongers on here you would be wrong. But hey when did the truth or fact ever matter.
LOL. It was obviously a play on the "he / she has multiple accounts" sub-plot @imutual.