Post
by macliam » Mon Sep 05 2022 3:08pm
I spent a long time yesterday accumulating all the data I have on my Bulb account.
As I said before, they have totally failed to keep my Gas account updated, with the result that my latest Customer Read had triggered a demand for over £900.
Luckily, I have a picture of my gas meter reading fpor 31 Marsh on my phone (the day before prices jumped). This was shared with Bulb and shows a usage 800 units higher than their later "estimate", after thay had ignored my second supplied reading. It's quite difficult to get an accurate view of the "difference" in price that this would cause, as the "conversion factor" used to convert metered units to billable KWh differs every month! (Did you know that?) - but I calculate a difference of something like £300 in the billable total.
Being hit by a bill of £600 would be bad enough, given that it is due to the incompetence of Bulb and their inability to correctly calculate my bills (amongst other things) - but all of this means nothing unless I can actually get some response and action..... they are still going to bill me £900 as things stand.
.....and yes, I know that I, like the rest of you, am going to pay through the nose for the failure of OFGEM to regulate Bulb and in allowing it to grow to be "too big to bust"..... at a cost of over £2bn, I believe. But then, it's nice to know that the CEO kept his £250k pa job for 6 months after they went bust and that OFGEM got a bonus-pot of £1m to share amongst themselves...... Well done chaps, good to see all your failures have been recognized and rewarded!!
Just because I'm paranoid, it doesn't mean they're not out to get me