Cheque payment

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casjen
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Cheque payment

Post by casjen » Sun Oct 31 2021 9:01am

After being forced to take a cheque payout , Ive been waiting 4 weeks and get no reply to messages.
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blythburgh
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Re: Cheque payment

Post by blythburgh » Sun Oct 31 2021 9:24am

used this symbol ! to bring it to Richard's attention
Keep smiling because the light at the end of someone's tunnel may be you, Ron Cheneler

casjen
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Re: Cheque payment

Post by casjen » Sun Nov 07 2021 9:17am

Used the symbol... nothing . So along with posting here, emailing and sending message... COMPLETELY IGNORED !

Chadwick
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Re: Cheque payment

Post by Chadwick » Sun Nov 07 2021 6:09pm

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blythburgh
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Re: Cheque payment

Post by blythburgh » Mon Nov 08 2021 10:35am

Chadwick wrote:
Sun Nov 07 2021 6:09pm
Have you tried raising a query?

https://www.imutual.co.uk/queries?action=new_query
I marked the post as needing attention and it seems that did not get any result. Not happy about this saga and the silence
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Keep smiling because the light at the end of someone's tunnel may be you, Ron Cheneler

macliam
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Re: Cheque payment

Post by macliam » Mon Nov 08 2021 11:03am

blythburgh wrote:
Mon Nov 08 2021 10:35am
Chadwick wrote:
Sun Nov 07 2021 6:09pm
Have you tried raising a query?

https://www.imutual.co.uk/queries?action=new_query
I marked the post as needing attention and it seems that did not get any result. Not happy about this saga and the silence
But have you raised a specific query? I have never had an issue getting a response to an individual query, rather than a general forum post.
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Just because I'm paranoid, it doesn't mean they're not out to get me

casjen
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Re: Cheque payment

Post by casjen » Wed Nov 10 2021 9:07am

Finally arrived today... no accompanying letter why it took so long... no communication at all from imutual.. member here for 9 years and totally unimpressed by the customer service ive received and the fact that i was forced to have a cheque due to being accused of being a fraudulent person !
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Richard Frost
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Re: Cheque payment

Post by Richard Frost » Wed Nov 10 2021 9:24am

Feel privileged to get your post delivered so early in the day. Mine often arrives after 1pm
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blythburgh
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Re: Cheque payment

Post by blythburgh » Thu Nov 11 2021 9:17am

casjen wrote:
Wed Nov 10 2021 9:07am
Finally arrived today... no accompanying letter why it took so long... no communication at all from imutual.. member here for 9 years and totally unimpressed by the customer service ive received and the fact that i was forced to have a cheque due to being accused of being a fraudulent person !
I feel sad that you feel this way but if it was me I would be feeling just as aggrieved.
Keep smiling because the light at the end of someone's tunnel may be you, Ron Cheneler

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